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Caribbean Vacations Reservation Deposit and Cancellation Policy:

All rates displayed are per night and per room (excluding packages). Nightly rates are subject to an additional 12% government tax and 10% service charge.

Terms and Conditions:
  • For new bookings only
  • Subject to availability
  • Reservations required
  • May not be combined with other offers or promotions
  • For FIT travel only – does not apply to groups
  • Upgrades are based on availability at check-in. Fees may apply
  • Late check-outs are based on availability. Fees may apply
  • Subject to change without notice
  • Restrictions may apply. Black-out dates may apply
  • We reserve the right to correct rate errors
Extra Person Charges:
  • Children 12 and under stay free.
  • If standard occupancy is exceeded, an extra person charge will be applied.
  • Subject to taxes and service charge.
Standard Occupancies:
  • Studio  – 2 people (maximum occupancy is 2 people)
  • One bedroom suites – 2 people (maximum occupancy is 4 people)
  • Two bedroom suites – 4 people (maximum occupancy is 6 people)
  • Three bedroom suites – 6 people (maximum occupancy is 8 people)
  • Two bedroom penthouse – 4 people (maximum occupancy is 6 people)
Roll-aways:
  • Studio – not permitted
  • One bedroom suites – 2 permitted
  • Two bedroom suites – 2 permitted
  • Three bedroom suites – 2 permitted
  • Two bedroom penthouse – 2 permitted
Breakfast:

Except for All-Inclusive reservations, breakfast is not included.

Minimum Stay Requirements:
  • A minimum length of stay may apply during peak holiday periods.

 

Please know that free airport shuttles to resorts are not offered in Turks & Caicos. The airport is 9.5 miles from the resort and public shuttles are readily available, or a member of our Guest Services team can book you a private transfer in advance. As of June 2017, public shuttle fares are $43 for one or two people, with two pieces of luggage each, for travel one way from the airport to Blue Haven Resort. Fares are subject to change without notice and should be confirmed with the driver prior to departure from the airport. Alternatively, a private taxi can be pre-arranged with Guest Services.

Deposit and Cancellation Policies:
  • Holiday Season (Dec 22 – Jan 1) – 50% deposit including tax and service fee is required. The balance is due on October 1st, at which time payment becomes non-refundable and non-transferable.  Cancellation/changes must be received prior to October 1st for a refund.
  • For all periods outside of the Holiday Season a 50% deposit including tax and service fee is required. Payment is refundable if a cancellation notice is received outside of 21 days prior to scheduled arrival date.
  • Refunds are not issued for early departures.
  • No-shows will be subjected to 100% penalty of the full stay.

We reserve the right to address rate errors.  All rates and offers are subject to change without notice.

We recommend the purchase of cancellation/travel insurance.  Please check with your travel consultant or insurance agent.

 

HURRICANE POLICY

 

If the Turks and Caicos Islands are under a hurricane warning from NOAA’s National Hurricane Center http://www.nhc.noaa.gov :

 

BEFORE ARRIVAL: Change fees are waived.    Credit will be provided in a certificate for a future stay to be taken by Dec. 18 of the next calendar year for travel during a similar season (low or high) based on availability.
LATE ARRIVAL/EARLY DEPARTURE:   Change fees and short stay penalties are waived.  Guest can receive a credit for unused nights due to late arrival or early departure.  Credit will be provided in a certificate for a future stay to be taken by Dec. 18 of the next calendar year.
IN-HOUSE GUEST STAY EXTENSIONS – The resort will provide distressed rates of 50% off all-inclusive rack rates based on availability for in-house guests that have consumed their pre-paid stays and need to extend their stay due to the closure of Providenciales (PLS) airport. Guests must pay the resort directly.